Privacy Policy

1. Introduction

Welcome to Blue Beluga ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it when you use our website and AI-powered trading tools (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or otherwise contact us.

• Account Credentials: Name, email address, and encrypted passwords.
• Billing Information: If you subscribe to our "Pilot," "Captain," or "Commander" tiers, our third-party payment processor (e.g., Stripe/PayPal) handles your payment data. We do not store your credit card details on our servers.
• Trading Preferences: Settings related to the assets you track (e.g., BTC, ETH) and your notification preferences.

B. Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include:

• Device Data: IP address, browser and device characteristics, operating system, language preferences.
• Usage Data: Clickstreams, interaction with our charts, and how you interact with the AI Scheduling Assistant.

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below:

1. To provide and manage your account: We use your information to allow you to log in and access your saved charts and indicators.
2. To facilitate subscriptions: We use your information to manage your billing, recurring subscriptions, and tier upgrades.
3. To power our AI services: Anonymized usage data helps improve the accuracy of our AI Scheduling Assistant and market indicators.
4. To send administrative information: We may send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

4. Sharing Your Information

We only share information with the following categories of third parties:

• Payment Processors: To process subscription payments securely.
• Cloud Computing Services: To host our platform and store data securely (e.g., AWS, Google Cloud).
• Data Analytics Services: To understand how users interact with our website (e.g., Google Analytics).

We do not sell your personal data to advertisers or third-party trading firms.

5. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information.

• Encryption: All sensitive data (including passwords) is encrypted at rest and in transit.
• Access Control: Access to personal data is restricted to authorized personnel only.

However, please remember that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request that we correct any incorrect data.
• Right to Deletion: Request that we delete your account and personal data ("Right to be Forgotten").
• Right to Withdraw Consent: Withdraw your consent to data processing at any time.

To exercise these rights, please contact us at [Insert Support Email].

7. Cookie Policy

We use cookies and similar tracking technologies to access or store information.

• Essential Cookies: Required for the website to function (e.g., keeping you logged in).
• Performance Cookies: Help us understand how the website is performing.
• Functionality Cookies: Remember your preferences (e.g., dark mode settings, saved chart layouts).

You can control your cookie settings through your browser.

8. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

9. Contact Us

If you have questions or comments about this policy, you may email us at:

Blue Beluga contact@bluebeluga.com